Last Updated: [25/09/2024]
PB Academy Ltd ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our online education platform. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
We collect various types of personal information when you use our platform. This includes:
- Personal Identification Information: Name, email address, phone number, and other contact details provided when creating an account.
- Payment Information: Billing details, credit/debit card numbers, or other financial information for processing payments for courses.
- Educational Data: Course progress, grades, and interactions with course materials.
- Usage Data: Data on how you use our platform, including login times, browsing history, and the pages you view.
- Device and Technical Data: IP address, browser type, operating system, and other technical information collected automatically when you visit our platform.
2. How We Use Your Information
We use your personal data for the following purposes:
- Providing Services: To create and manage your account, deliver course content, process payments, and provide customer support.
- Improving the Platform: Analyzing usage trends, feedback, and behavior to improve our courses and services.
- Communication: Sending administrative emails, updates, and marketing communications related to our services, including promotions and newsletters (with your consent).
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With third-party vendors or service providers who perform functions on our behalf (e.g., payment processors, cloud storage, email marketing services).
- Legal Requirements: When required to comply with legal obligations or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the business transaction.
4. Data Retention
We will retain your personal data for as long as is necessary to fulfill the purposes outlined in this policy, including to comply with legal obligations, resolve disputes, and enforce agreements.
5. Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Rectification: You can request correction of any inaccurate or incomplete data.
- Erasure: You can request deletion of your personal data, subject to legal exceptions.
- Data Portability: You can request a copy of your data in a machine-readable format.
- Objection: You can object to the processing of your data for certain purposes, such as marketing.
To exercise these rights, please contact us at [Contact Information].
6. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online platform can be 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies separately.
8. Children's Privacy
Our platform is not intended for use by children under the age of 16. We do not knowingly collect personal data from children under 16 without verifiable parental consent. If we learn that we have collected such data, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
PB Academy Ltd
[email protected]